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features
features
Are You Management Stuff?
by Deborah Manera

It’s one of those intrusive questions employers hesitate to ask—but with the brain drain and all, they have to. So they scour the universe for new recruits who ooze with promotional potential. “Hey—you over there—are you management stuff or what?”

Well, are you? In many organizations, the only way to increase your earning potential is to pursue a management career. So skilled professionals (often excelling in their careers and technical achievements) go into management, where there are budgets to haggle over, politics to play, and employee grievances to deal with. It’s not exactly what they thought it would be like.

So how do you know you’ve got what it takes for a management career—and more importantly—want one? See how you measure up against the 10 criteria to be a manager.

Are you a leader?
Do you take initiative in getting things done, coming up with new ideas, thinking “outside the box”? Do employees come to you for advice and assistance? Are you able to work through frustrating issues with patience and perseverance, particularly “people issues?” That’s what a manager does.

Are you a decision-maker?
Managers must make decisions…often unpopular or unpleasant ones. Budget cuts, layoffs, who gets promoted, who will benefit most from training dollars. Sometimes, the decision is made by their boss’ boss—with no time for input or discussion. Managers must toe the company line, even if they disagree.

Are you a people person?
Can you listen, sort out the facts, be fair, consistent, make tough decisions, promote based on merit, resolve issues, and sniff out potential talent? Can you successfully lead a team to achieve results, by getting their buy-in, even in difficult situations? That’s what a manager does.

Are you a risk taker?
Are you more of a status quo thinker, or a “let’s market moon-burgers” type of thinker? What’s your skill in risk analysis? Can you take the plunge to ensure the organization stays profitable? A manager’s credibility is on the line when they take risks.

Are you a problem solver?
Managers deal with constant problems and issues—that’s why they are managers. Employees, clients, the boss, the boss’ boss—they all come to you to “fix” something. Even if you delegate the “fix this problem” to someone else, you are ultimately responsible and accountable. That’s the manager’s job.

Are you a role model?
Managers model team behaviours such as sharing credit, listening to other’s opinions, helping with the photocopying, building key relationships with colleagues and clients, and putting the needs of their team and the organization’s team before their own personal agenda. Managers set an example others will follow.

Are you an effective delegater?
A manager must include their team in the tasks to be done. This may mean delegating the more “juicy” stuff to others, trusting them with the results. You’re there to coach, lead, and mentor them—not to do it all yourself. Managers manage others to get the work done.

Are you a team builder?
Does it come natural for you to get people and projects and things moving in the same direction? Are you energized by the exuberance of your team? Can you get results by leading a team towards success? That’s an effective manager.

Are you an effective communicator?
Managers must communicate—to their staff, clients, upper management—in person and in writing. A strong manager hones their listening, speaking, presentation and writing skills. You can always improve. A good manager knows that communication is the key to building strong effective work relationships.

Where does your job satisfaction come from?
A manager’s job is to get things done through other people. It can be extremely rewarding—or extremely exhausting—if you’re not prepared for the challenges of motivating and developing people. A manager’s satisfaction comes from seeing what the team has accomplished, rewarding the employees who accomplished it, and taking little of the credit for getting them there.

So out there, in career land, are you management stuff? It takes more than a fancy education and ambition to get there. You need to hone those management skills—leadership, team building, decision making, problem solving, communicating, risk taking, role modelling, and people skills to really make a difference. And it’s all those skills that will help you strut your management stuff in style!

Deborah Manera is an HR practitioner working and living in Ottawa.


This Month
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Please Brush Up on Email Etiquette

Geoffrey Crampton, VP HR and Organization Development, Fraser Health Authority


features
Rethinking Delivery of Employee Benefits

Things to Watch for in a Third-Party Administrator

Compensating Association Executives Can Be Challenging

Are You Management Stuff?

Why Professional Women Need an “Old Girls’ Network”



law
Court Limits Award of Wallace Damages

B.C. Employers Have More Rights to Communicate with Employees

Employer Ordered to Suspend Sick Leave Policy


strategies
IT Certification: Hire the Real McCoy

Handling Staff Morale When Workloads Increase

5 Ways to Invite Intuition to Training Sessions

Workplace Security Cameras Pit Safety Against Privacy

Attracting and Retaining Top Talent: The Key to Corporate Success


news
Canadian Salary Outlook Is Optimistic for 2004

Top Companies Better Reward Their Top Performers

Modest Hiring Outlook Expected for Last Quarter

Organizations Fail to Communicate Employee Benefits

Canadians Work Fewer Hours than Americans

Federal Official Calls for Whistleblower Law

Employers Make Large Pension Contributions as Assets Fall

Immigration Rules Eased for Foreign Skilled Workers

1 in 5 Middle-Aged Canadians Plans Never to Retire

Canadians Have Concerns About Workers’ Compensation System

Grievance System Much More Prevalent in Unionized Workplaces

Human Rights Protection Extended to Parliament Hill Employees

Economy Hums Despite Labour Market Woes: Think Tank

Most Canadians Say They Don’t Need a Union: Poll

Innovation in HR Linked to Innovation in Products and Services

Demand for Skilled Workers Will Continue: Economists

Jobhunters Have Hard Time as Labour Market Is Competitive

Retired Managers Plan to Keep Working Somehow

Workplace Telephone Etiquette Not Centred on Privacy

Transit Systems Want Tax Breaks for Employer-Subsidized Travel

Many Executives Work Straight Through Lunch: Survey


news
Ontario: Employers Lose Productivity Due to Blackout

B.C.: Relief for Employers Affected by Forest Fires

Yukon: Employees Disciplined for Internet Abuse

Alberta: Employers Don’t Want Tribunal for WCB Appeals

Quebec: Universal Daycare Is Under Threat, Workers Say

Manitoba: Department Store Union Drive Fails

Ontario: Deal Ends 12-week Strike at Nickel Operations

Ontario: Not All Teachers Would Recommend Profession

Canada-wide: Provincial Labour Markets Are Poor


shoptalk
Employers Should Predict the Likelihood of Workplace Violence

Are You Ready for the Next Level of Productivity?

Detecting Mental Health and Addiction Issues that Affect Productivity

Keep Your Staff: Fight Recruiters With Their Own Weapons



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